★★★★★JessicaAbsolutely fantastic customer service. Contacted the business with an issue and had an email response almost immediately offering the perfect solution. I am more than happy and will shop exclusively here where possible from now on. Not to mention, shoes were better priced than anywhere local and delivered overnight. Thank you for your fantastic service.
★★★★★NickyWe highly recommend Tom and the team at Frames. We have used them for years, they know their products, and they get them out to you at lightening speed. We wouldn't consider going anywhere else for our shoes, customer service they way it used to be. Highly recommended to all.
★★★★★ChrisAbsolutely incredible service! Ordered on Monday and received on Tuesday and the fit perfectly! Top marks for communication! Thanks Frames - will be in touch when I need more Blundstone boots!
★★★★★KatyI am a BIG fan of Frame Shoes!!! It's a 10 out of 10 score from me. They have:- Fantastic quality products. Are so reasonably priced. The BEST customer service in NZ. Very reliable, quick courier service for delivery. Excellent customer care. Thanks Frames staff I appreciated my ultra quick , good quality buying experience from the online store. I will definitely be back to shop when I need new shoes/boots/slippers. Thank you!
★★★★★KaseyGreat customer service, they responded quickly online and were super helpful with sizing! The shoes also arrived within 24 hours (to Taranaki!)
Thanks so much Tom!
★★★★★ShirleyMy first experience shopping online with Frames Footwear after I wasn’t able to purchase a pair of “must have” sneakers in my size in my local area(Tauranga). I received my sneakers from Dunedin in less than a week at no additional cost to myself, as Frames Footwear offer free delivery anywhere in NZ on all items over $99. What a deal. An extra nice touch was the personal note included with my purchase. Will definitely be checking out this store for all my future shoe purchases as they have an extensive range of quality brand footwear.
★★★★★FaithSuch fast shipping!!! I was amazed. My order was dispatched within minutes I love my new docs, they are DEFINITELY my new fav. This has been by FAR my best online shopping experience ever. Thanks team!!! x
★★★★★KeliSuperb service. Almost instant order confirmation and notification my order was ready for courier pickup. I have received my shoes within 24 hours! Outstanding. Thanks very much to the staff at Frames.
★★★★★SamanthaFound this little shoe shop online and I rate them so highly! Ordering through to shipping was so simple and they had my shoes shipped from Dunedin to Auckland overnight.
Shopped with us recently? We'd love your feedback.
