Return Instructions

1. Fill out the Returns & Exchanges form on the reverse side of the invoice enclosed with your purchase.

2. Wrap up your purchase. Please reuse the original courier bag if possible.

3. Send your purchase back to us at:

Frames Footwear Returns
211 Hanover Street
Otago 9016
New Zealand

You can do this any way you like, however we've found the following options to be the cheapest:

• TradeMe Book A Courier: Book a courier pick up via TradeMe here. You will require a TradeMe account.

• NZ Post: Take your return to an NZ Post outlet and send it from there. You can find your nearest outlet here.

For any questions, please email us at